Legal
Privacy Policy
Hypnosis Solutions Perth ("we", "us", "our") is committed to protecting the privacy of personal information collected through our website and services.
Information We Collect
We may collect personal information including your name, email address, phone number, and any details you provide through our contact form or during consultations. We collect this information to respond to your enquiries and provide our clinical hypnotherapy services.
How We Use Your Information
Your personal information is used to respond to your enquiries, schedule appointments, provide clinical services, and communicate relevant information about our services. We do not sell, rent, or share your personal information with third parties for marketing purposes.
Session Confidentiality
All information shared during hypnotherapy sessions is treated as strictly confidential. Session records are stored securely and are not shared with any third party without your explicit written consent, except where required by law.
Website Analytics & Cookies
Our website uses Google Analytics 4 (GA4) to understand how visitors interact with the site. GA4 places cookies on your device including _ga and _ga_* to distinguish unique visitors. This data is processed by Google in the United States and is used to improve our website experience.
We also use Vercel Speed Insights to monitor website performance. This collects anonymous performance metrics and does not use cookies or store personal information.
You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
Third-Party Data Sharing
We share data with the following third parties solely for the purposes described in this policy:
- Google (Analytics) - anonymous website usage data, processed in the US. Google Privacy Policy
- Vercel(Hosting & Speed Insights) - anonymous performance data. Vercel Privacy Policy
- Resend(Email delivery) - contact form submissions are sent via Resend's email service.
Data Retention
Contact form submissions are retained for as long as necessary to respond to your enquiry and provide our services. Analytics data is retained for 14 months in accordance with GA4 default settings. Session records are retained in accordance with professional obligations and applicable laws.
Your Rights
Under the Australian Privacy Act 1988 and Australian Privacy Principles (APPs), you have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or outdated information
- Request deletion of your personal information where appropriate
- Make a complaint about how we have handled your personal information
To exercise any of these rights, please contact us using the details below. We will respond to your request within 30 days.
Complaints
If you are not satisfied with how we handle your complaint, you may contact the Office of the Australian Information Commissioner (OAIC).
Contact
If you have any questions about this privacy policy or how we handle your personal information, please contact us at nikkitaylor.hs@gmail.com or call 0422 605 241.
This policy was last updated May 2026.
